Privacy Policy

DEVLATA EDUCATIONS AND SOCIAL ASSOCIATION (DESA) takes your privacy seriously and treats all financial information about any transaction you have with the Foundation as highly confidential. In addition, DESA does not share e-mail addresses or phone numbers of any of our donors or constituents. We at Devlata Educations And Social Association (DESA) respect your concerns about privacy and value the relationship we have with you. We are committed to the ethical collection, retention and use of information that you provide to us about yourself (“Personal Information”) on this site www.desa.org.in (“Site”). This policy describes the types of personal information we collect, how we may use that information and with whom we may share it when you visit our site or use our services (collectively the “Services”). Our Privacy Policy also describes the measures we take to protect the security of the information. In addition, we describe the choices you can make about how we use the information you provide to us. We also tell you how you can reach us to update your contact information, remove your name from our mailing lists, or answer any questions you may have about our privacy practices.

We maintain full confidentiality of all donors and contributors on our mailing and email lists, which will neither be sold to nor exchanged with any other organization or commercial enterprise, and we honour donors’ opt-out choices in our mail, email, phone and other solicitations.

The Foundation deeply values all contributions to sustain our mission. To protect the privacy of our donors and their special relationship with DESA, we maintain the following policies:

• We may request personal information online, such as name, address, phone number, email address, and credit card number ONLY for the purposes of accepting donations to DEVLATA EDUCATIONS AND SOCIAL ASSOCIATION (DESA).
• We will not release or use this information for any other purpose unless we have your consent.
• We do not trade or sell your personal information with other organisations.
• We offer donors the option to be recognised anonymously.
• Donors may request, at any time, to not receive our solicitations.
• Donors may request to not receive certain mailings, such as our newsletter.
• We do not track, collect or distribute personal information entered by those who visit our website.
• Personal data collected through our website is encrypted using 256-bit AES (Advanced Encryption Standard) technology.

How to Contact Us

If you would like us to update your contact information or remove your name from our email or postal mailing lists, or if you have any questions about our information practices, please contact us by visiting www.desa.org.in or calling us at 8984398788. You can also call us on our official number: 8984398788

You can write to us at:

Devlata Educations And Social Association (DESA)

At/Po-Banarpal,Laxminagar,Dist-Angul,Pin-759128,Odisha

Or, Email us at: info@desa.org.in

Donations

When you make a donation through our Site, we may ask you to submit certain personal information (such as credit card,debit card information,UPI,Phonepe,Paytm) so we can process your donation. We also maintain your contact information in our records so we can contact you to provide Devlata Education’s And Social Association (DESA) program information and information on additional giving opportunities.

Refunds and Cancellations

We take the utmost care to process donations as per the instructions given by our donors, online and offline. However, in case of an unlikely event of an erroneous donation, we will respond to the donor within 7 working days of receiving a valid request for refund from the donor.

The timely refund of the donation will depend upon the type of credit card/banking instrument used during the transaction. The donor will have to send us a written request for a refund within 2 days of making the donation along with-

• Proof of the deduction of the donation amount.
• In cases where the donation receipt has already been issued to the donor, the donor will have to return the original receipt to us at our office address.
• If the tax exemption certificate is already issued, then we are sorry but we will not be able to refund the donation. However, in case of a valid refund request due to any error on our part, we will refund the donation and bear the costs of the same.

If the donor doesn’t write within two days, then refund is not possible.

Questionnaires and Surveys

We occasionally may ask visitors to our Site to complete online surveys and opinion polls about their activities, attitudes and interests. These surveys help us understand the needs of our visitors. We do not keep any personal information about you in connection with your participation in a Site survey unless you specifically agree to provide this information.

Security
We are committed to protecting donor personal information from unauthorised access, alteration, disclosure, or destruction. Among other things, we undertake a range of security practices, including measures to help secure web access to sensitive data and undertake efforts to address security vulnerabilities for various tools and databases.

Other Disclosures
We may disclose information when required by law; when needed to protect our rights, privacy, safety, property, donors, or users; and when necessary to enforce our terms of service.

Updates
We may change the Donor Privacy Policy from time to time. Any and all changes will be reflected on this page. Substantive changes may also be announced through the standard mechanisms by which we communicate with our users and community. You should periodically check this page for any changes to the current policy.

Data Retention
We seek to retain donor-related information only as needed to fulfil the purposes described in this policy unless a longer retention period is required by law or regulations. For example, tax laws in the India may require us to keep contact information and contribution level of donors on file.

Rights
You have certain rights with respect to the information we collect about you. Upon request, we will tell you what information we hold about you and correct any incorrect information. We will also make reasonable efforts to delete your information if you ask us to do so, unless we are otherwise required to keep it.